1. Is it safe to pierce my child’s ears?

Yes! Your child’s safety is our top priority. We follow careful sanitation and hygiene practices before, during, and after every piercing. Our experienced team is trained to make the process as safe, clean, and comfortable as possible for both children and parents.

 

2. How do you keep everything sanitary?

We take cleanliness seriously! Our piercing area and equipment are thoroughly cleaned and sanitized, and we use appropriate sterile, single-use supplies whenever applicable. We maintain a clean environment and follow consistent sanitation procedures for every piercing.

 

3. What if my child is nervous or scared?

That’s completely normal! Our team is friendly, patient, and experienced with children, and we take the time to help your child feel comfortable before we begin. We never want them to feel rushed or pressured—we want their first piercing experience to be positive and exciting. See our Meet The Team page! 

 

4. How experienced are your piercers?

Our team has extensive experience piercing ears for children, teens, and adults. We understand that children may need a little extra patience and reassurance, and our experienced staff knows how to help make the process calm, quick, and comfortable while paying close attention to proper placement. See our Meet The Team page for more! 

 

5. How do I know if my child is ready for ear piercing?

Every child is different! We recommend considering your child’s comfort level, ability to understand the process, and willingness to participate. Our friendly staff is happy to answer questions, explain what will happen, and help you and your child feel confident about the experience before moving forward. Please see our Ear Piercing page for more guidance on the process of having you or your child's ears pierced. 

 

6. Why do you use a piercing instrument instead of a needle?

At My Friend Kate, we use the STUDEX ear-piercing system, which is specifically designed for safe, gentle ear piercing. Unlike a traditional needle, the STUDEX system uses a sterilized, single-use cartridge and a contactless delivery system, meaning the device itself never touches your child’s skin. The process is quick, gentle, and precise, making it especially well-suited for children. Combined with our experienced staff, careful sanitation practices, and high-quality piercing earrings, we’re able to provide a clean, comfortable, and positive experience for your child. See our Ear Piercing page for more information. 

 

7. What if my child has sensitive ears or allergies to certain earrings?

We understand that choosing the right earrings is especially important for children with sensitive ears or a history of reactions to certain metals. That’s why we offer Concepts® allergy-free earrings, which are nickel-allergy-free and made from highly polished surgical stainless steel and 24-karat gold. Concepts® earrings are designed specifically for sensitive ears and are guaranteed by the manufacturer not to cause skin irritation. Our experienced and friendly staff can help you choose the best option for your child so you can feel confident about their first pair of earrings. See our allergy-free earrings page for more information!

​

8. Why can’t I make an appointment online?

We’re a small, personal business, and we believe a quick phone call goes a long way! We want to talk with you beforehand, explain our process, and make sure you feel comfortable walking through our doors. We’ll also explain why we require simultaneous (double) piercing for younger children and help you choose the right option for your child. We want you to feel confident and at ease when you arrive at My Friend Kate! Please give us a call during business hours or leave us a message and we will return your call on our next business day, we promise! (336) 292-2957

 

9. Why is surgical grade stainless-steel a safer choice than 14K gold for a new piercing?

The surgical grade stainless-steel piercing studs that we use at My Friend Kate are specifically designed with sensitive ears in mind. Unlike traditional 14K gold, which is an alloy made with other metals that can sometimes cause irritation, STUDEX and Concepts® piercing studs are made with highly polished surgical grade stainless steel and pure 24-karat gold, with all components designed to be nickel-allergy-free. They are doctor-tested, recommended for sensitive ears, and guaranteed not to cause skin irritation, making them an excellent choice for anyone with sensitive ears. See our Ear Piercing and Allergy-Free Earrings pages for more information!

​

10. Why choose My Friend Kate over a national chain?

When you choose My Friend Kate, you’re choosing experience, personal attention, and a family-owned business that truly cares about your experience. My Friend Kate has been piercing ears in the Triad for decades, with a team trained by our own ear-piercing experts and more than 50,000 ears pierced collectively. We specialize in children’s ear piercing and take the time to explain our process, answer your questions, and make sure you and your child feel comfortable. From our sanitation practices and experienced staff to our STUDEX and Concepts® allergy-free piercing studs, we’re committed to making everyones piercing experience a safe, positive, and memorable experience.